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Service Request

Dear user,  in this section you can send a service request to our authorized service center.

Cartoni
warranty


Receive further two (2) years warranty for free!

Register

All CARTONI Fluid Heads & Pedestals have a free of charge three (3) year warranty. Register your product at www.cartoni.com within 30 days from date of first purchase/invoice to receive further two (2) year warranty for the unprecedented free five (5) year warranty.

Tripods, spreaders, dollies and all accessories are guaranteed one (1) year from the date of first purchase/invoice.

CARTONI warrant that the product supplied will - under proper use - be free from defects in workmanship and materials and agrees that it will, at its option, either repair or replace any defective part within duration of warranty from date of first purchase with no labour charge.

This warranty does not apply to any CARTONI product that has been abused, misused, operated contrary to instructions for use, neglected, normal wear or tear, modified or changed in design or construction or serviced by unauthorized parties. Repairs or misuse by any unauthorized parties will void this warranty. Warranty claims must be submitted – in writing - to the factory for verification or to an authorized distributor/dealer designated by CARTONI.

It is the end user’s responsibilty when ordering to ensure that the products ordered conform to his requirements.

All freight of product to/from CARTONI must be prepaid. All implied warranties are limited to the time period set forth herein & subject to change without notice.

No liability can be accepted for any variation.

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